1. Information We Collect
We collect information you provide directly to us when you:
- Create an account (name, email address)
- Make a purchase (payment processed by Stripe)
- Contact us for support
2. Automatically Collected Information
When you use our Service, we automatically collect:
- Device information (browser type, operating system) for compatibility
- Device identifiers to enforce our 4-device limit per account
- IP address for security and fraud prevention
- Login timestamps and access logs for account security
3. How We Use Your Information
We use the collected information to:
- Provide access to your purchased Guide
- Process payments securely through Stripe
- Prevent account sharing and fraud
- Send important account notifications
- Respond to support requests
- Improve our Service
4. Payment Processing
We use Stripe, Inc. for secure payment processing:
- We do NOT store or have access to your full credit card information
- Payment data is transmitted directly to Stripe using SSL encryption
- Stripe is PCI-DSS Level 1 certified (highest level of certification)
- We only receive transaction confirmation and last 4 digits of your card
- Charges appear as "GLOBALPAY GUIDE" on your statement
Stripe's privacy policy: https://stripe.com/privacy
5. Data Storage and Security
Your data is stored securely using:
- Firebase Authentication for account security
- Encrypted connections (HTTPS)
- Secure cloud storage with access controls
- Regular security updates and monitoring
6. Information Sharing
We do NOT sell, trade, or rent your personal information. We may share information only:
- With Stripe for payment processing
- If required by law or legal process
- To protect our rights and prevent fraud
- With your explicit consent
7. Cookies
We use essential cookies to:
- Keep you logged in during your session
- Remember your device for the 4-device limit
- Ensure website functionality
We do NOT use tracking or advertising cookies.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account
- Opt-out of non-essential communications
- Export your data
Contact us at support@globalpayguide.com to exercise these rights.
9. Children's Privacy
Our Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. International Users
Your information may be transferred to and processed in countries other than your own. By using our Service, you consent to such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or concerns:
Email: support@globalpayguide.com
Response Time: 24-48 hours
Website: https://globalpayguide.com